BECAUSE WE CARE
At Prairie Routes, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Please go to our delivery page for more important info on ordering deadlines and delivery dates.
We would love to see you (from a socially appropriate distance) when we deliver your order but if you can't be home on the day of your delivery, please leave a cooler out for us to put your groceries in.
If you live in an apartment or other building without direct access to your front door please be home to accept delivery.
Unfortunately due to Covid-19 regulations we are unable to accept returns at this time. If you have a problem with your order please contact us at email@example.com so we can make it right.